Unbelievable service. I had left our family vacation early with our dog and after a couple of hours driving I blew a tire. We were in the middle of nowhere and I had no choice but to change the tire myself. When I finally got the tire off and grabbed the temporary spare I discovered it to was flat. I called Ford Roadside Assistance and they contacted George's Body Shop. About 45 minutes later Lance showed up with a compressed air tank. After filling my spare we learned that the valve stem was bad and it would not hold air. Lance called his shop and had a truck come out to tow us and then left to tend to another traveler in distress. About a half an hour later Joey came to tow us driving a flat bed with a pickup on the back. After backing up to hook us up to tow behind he realized a necessary part was missing and he could not hook us up. He called Lance who came back and picked up me and my dog and took us back to his shop. My tire is an oddball size and there was not a tire in that size anywhere near where we were. Lance called all of the tire stores for miles with no luck. He ended up finding one in Cadillac MI that could be delivered the next day. Lance then called four different motels trying to get me the best rate then apologized that the best he could find was $80.00 with a pet. He then drove me to the motel, on the way I asked if we were going to pass a liquor store, (at this point I was ready for a drink), and there was not so Lance turned around and took me to a store and watched my dog while I ran in. When I came out I tried to give him $20.00 for going out of his way and he would not accept it. When we got to the motel Lance helped me carry my things in. The next morning I got a call from his office person (also very nice) to tell me my tire was replaced and that Lance would be there in 20 minutes. Sure enough, 20 minutes later he showed up in my car. In addition to all of this, when I finally got home I shopped on-line for the tire he had to replace mine with as it was not the same brand as the others and found that he charged me the exact price that I would pay for the same tire at the car dealership I work at. He had every opportunity to gouge a stranded traveler and didn't. I can not express my gratitude strongly enough. Thank you Lance, Joey, and office person!
Just all around great staff...Great service.
Our truck broke down outside of St. Ignace. Went out of the way to shuttle us back to and forth from Mackinaw city! Excellent customer service fair pricing, stayed three days longer on vacation! No worries driving home. We wish we had live a little closer would have them repair all our vehicles! Thank you so much!
Had my wheel bearing go out 300miles from home at 5pm on Saturday of Memorial Day weekend. No one was going to be open until Tuesday! Young guy named Cord towed us to the shop and had us on the road super fast. Quick and a great price. Thank you guys so much.
The staff was friendly and knowledgeable. They were very helpful. They found us a motel room and even took us to the motel free of charge while the car was being fixed. Prices were reasonable and overall a great experience.
George S Body Shop Inc is a US Car Repair based in Saint Ignace, Michigan. George S Body Shop Inc is located at 110 Bertrand St, St Ignace, MI 49781, USA.
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